Mental and behavioral health is Penna's default care model — the one the product was built around first. Your note formats, visit types, measurement instruments and code set all arrive configured for how a behavioral health practice actually runs.
Five structured formats ship with the mental health model, chosen per note rather than forced on the practice.
The three formats behavioral health actually uses, side by side. A prescriber and a therapist can share a chart without sharing a template.
A structured new-patient evaluation rather than a blank page — so the first appointment produces a usable record, not a wall of free text.
A dedicated close-out format for when an episode of care ends, instead of improvising one in a blank note.
Drafts run in our own HIPAA-covered environment. Prompts and completions are never stored and never used to train models.
Speak the note and edit the draft. Medical vocabulary, in the chart, with no third-party transcription service holding your audio.
For everything that does not fit a template. Still signed, still audited, still part of the legal record.
Measurement-based care only works when the score is in the chart rather than in a filing cabinet. Both instruments are first-class objects in Penna.
PHQ-9 lands in one of minimal, mild, moderate, moderately severe or severe. GAD-7 bands across minimal, mild, moderate and severe. No one is adding up columns by hand.
Scores plot over time on the patient's chart, so “is this working?” is a glance rather than a chart review.
PHQ-9's self-harm item is carried as its own signal rather than being buried in the total, so it stays visible to your clinicians even when the total score is flat.
The mental health model ships its own appointment types and a preloaded psychiatric code set, so the schedule and the claim agree with each other.
Intake / new patient evaluation, medication management, 45- and 60-minute psychotherapy, and crisis / urgent visits — with matching patient-facing labels in the portal.
Session length maps to the right psychotherapy code: 53 minutes or more suggests 90837, 38 or more suggests 90834, 16 or more suggests 90832. The clinician still decides; the system stops the guessing.
90791 and 90792, 90832 / 90834 / 90837, the 90833 and 90836 add-ons, 90846, 90847 and 90853, E/M codes and 96127 — with your fee schedule on top.
Real-time eligibility, electronic claims, claim status and payment posting, without a separate billing product or a percentage of collections.
Video visits and a patient portal are part of the Core, not an upsell — which matters for a specialty that runs largely remote.
Add e-prescribing per prescriber when a prescriber joins, and drop it when they leave. No contract renegotiation.
SOAP, DAP and BIRP, plus a structured Intake Assessment and a Discharge Summary. You pick the format per note, so a prescriber writing SOAP and a therapist writing DAP work in the same chart without fighting each other's template.
Yes. Both are scored on entry and banded automatically — PHQ-9 across minimal, mild, moderate, moderately severe and severe; GAD-7 across minimal, mild, moderate and severe. Scores trend over time on the patient's chart rather than sitting in a PDF.
PHQ-9 item 9 is tracked as a distinct self-harm signal rather than being folded into the total score, so a rising item 9 is visible even when the overall score looks stable. It is a clinical decision-support signal for your clinicians, not a monitoring service — Penna does not triage or respond to it on your behalf.
Yes. Diagnostic evaluations (90791, 90792), psychotherapy at 30, 45 and 60 minutes (90832, 90834, 90837), the psychotherapy add-ons billed with E/M (90833, 90836), family and group codes (90846, 90847, 90853), E/M codes and the brief-assessment code 96127 all ship with the mental health model.
The same system underneath. The specialty decides your note formats, visit types and code set.
Tell us how your practice runs — prescribers, therapists or both — and we will show you the chart your clinicians would work in.
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